Overview
Hyatt Ziva Cancun - All Inclusive
Manzana 51, Lote. 7 Calle Quintana Roo, Blvd. Kukulcan Km. 9.5, Zona Hotelera, 77500 Cancún, Quintana Roo, MexicoIn the widest stretch of beach in the Hotel Zone
A stunning beachfront resort on the most beautiful strip of Punta Cancun and framed by the Caribbean Sea, Hyatt Ziva Cancun is a playful family escape on Mexico’s Yucatan Coast. The resort is adjacent to the city’s vibrant entertainment district and just 25 minutes from Cancun International Airport.
Say I do at the family-friendly all-inclusive Hyatt
Hyatt offers Sky wedding venue and a stunning wedding gazebo on the point of the peninsula, and 5 wedding packages for you to choose including a Catholic wedding option, celebrate your Catholic ceremony surrounded by paradise at “Our Lady of Guadalupe Chapel.” Hyatt Ziva Cancun redefines all-inclusive luxury with amazing new resort opening in the most coveted location in Cancun, a amazing scenic peninsula surrounded on 3-sides by crystal clear turquoise ocean seas. Inspired by beauty of the Yucatan region and the culture, a naturally elegant, airy ambiance blends contemporary décor with Mayan influences and colors, shades of brilliant blue and enticing infinity pools stretch the panoramic views to the azure-ocean. Swim-up suites, authentic cuisine, and Service from the Heart™ are just a few of the many delights awaiting all guests at the newest Evolution of All-Inclusive™ Hyatt Ziva.
3 infinity pools, including an adults-only pool, plus 3 oversized hot tubs, 15 restaurants, and complimentary WiFi access
This newly re-designed all-inclusive property will include a more village-like atmosphere that combines all of its best. Bridges allow guests to easily access stunning beaches, entertainment, multiple chic and sophisticated dining venues, spa facilities, teen zones, kids' areas, and more. A focal point of the new Hyatt will be several brand-new lagoon-style swimming pools overlooking the ocean - complete with swim-up bars and a secluded adults-only pool. Hyatt guests will also delight in the famous Dolphin Encounter, an interactive dolphin habitat in property that encourages connections between people and these amazing marine mammals, while also supporting ocean preservation. Of course, a daily highlight of Hyatt Ziva is the extensive selection of all-inclusive restaurants and dining options on property and the many activities, sports, and entertainment available any time of day and evening. With its ideal position on the northern corner of the Cancun peninsula, the Hyatt is surrounded on 3 sides by the sparkling waters of the Caribbean. This makes it perfect for water activities; diving, snorkeling, sailing, fishing, and swimming, as well as serving as a perfect venue for special events and weddings.
Amenities
All Inclusive
Experience the Evolution of All Inclusive™ luxury including unlimited dining options with à la carte restaurants, gourmet buffets, cafés, lounges, traveling food carts, and 24 hour in-room dining services. Signature cocktails and a selection of spirits, beer, wine and soft drinks served throughout the property.
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities are accepted and given at guests' discretion.
Amenities details
- 3 infinity pools, including an adults-only pool, plus 3 oversized hot tubs
- Adults-only pool
- Kidz Club with water park and treehouse
- Teens Club, and beach club
- Hyatt Club Level amentities (surcharge)
- Hyatt Ziva adult guests enjoy access to all restaurants at Hyatt Zilara Cancun
- 8 bars/lounges
- Spa with ocean views and beachfront services (surcharge)
- Unlimited dining options with à la carte restaurants, gourmet buffets, cafés, lounges, traveling food carts, and 24-hour in-room dining
- Signature cocktails and a selection of spirits, beer, wine and soft drinks served throughout the resort
- Food Carts – Roaming the pool and beach areas throughout the day, traveling food carts offer delights such as tacos, burgers, fresh fruit, sweet crepes and cool beverages.
- Conference/event space/ballroom
- Botiques (surcharge)
- Coffee House – Espressos, cappuccinos and other delicious beverages are complemented by scrumptious pastries and snacks at this comfortable café.
- Fitness center with yoga classes
- Fire pits ideal for relaxing evenings
- 24-hour in-suite dining with daily chef specialties
- Daily maid service
- Babysitting or childcare (surcharge)
- Beauty salon (surcharge)
- Dry cleaning/laundry service (surcharge)
- Exclusive Hyatt Club Level lounge
- Outdoor amphitheater for shows, live music and other performances
- Beach cabanas
- Dolphin Encounter – swim with the dolphins in a safe atmosphere (surcharge)
- Unique daily and nightly activities, including themed beach parties
- Tequila and wine sommeliers to guid
- Complimentary Wi-Fi Internet access
- ATM
- Activities desk services
- Resort Butlers to enhance your experience at the pool or beach and offer assistance with unpacking or planning activities
- Porter/bellhop
- Championship golf packages (surcharge)
- Hyatt Club Level Private check-in and check-out in an exclusive area
- 547 rooms and suites
Rooms
Room details
Suites for all ages in Cancun, Hyatt Ziva Cancun features 547 luxury suites with contemporary Caribbean decor, hand crafted furnishings and picturesque views of the blue sea. All of the beautiful suites in Cancun feature designer accents, spa-like bathrooms with rainfall showers, turndown service, high tech entertainment, and complimentary refreshment centers with soft drinks and premium beer and liquors.
Standard
Relax in a 483 ft² room with garden views from a walk-out on a furnished terrace or balcony. Maximum capacity: Up to 2 adults and 2 children.
- Air-conditioning with climate control
- King size bed or two double beds
- LCD satellite TV with international programming
- Bluetooth speaker
- Charging station
- Marbled bathroom
- Separate shower and Jetted bathtub
- Refreshment center stocked daily with water, beer, soft drinks and snacks
- Separate workspace with desk
- Spacious closets
- Rainfall shower and spa tub in some rooms and suites
- Premium bath amenities
- Robe and slippers
- Hairdryer
- Iron and ironing board
- Magnified makeup mirror
- Cordless phone
- Alarm clock with MP3 player dock
- Electronic, laptop-size safety deposit box
- 24-hour in-suite dining with chef’s specialties
- Complimentary Wi-Fi Internet access
- Coffee and tea maker
- Floor-to-ceiling windows that open
- Blackout drapes
- Daily maid service
- Evening turndown service
- Private, furnished terrace or patio
- Rollaway beds and cribe available upon request
Resort View
Relax in a 483 ft² room with resort views from a walk-out on a furnished terrace or balcony. Maximum capacity: Up to 2 adults and 2 children.
- Air-conditioning with climate control
- King size bed or two double beds
- LCD satellite TV with international programming
- Bluetooth speaker
- Charging station
- Marbled bathroom
- Separate shower and Jetted bathtub
- Refreshment center stocked daily with water, beer, soft drinks and snacks
- Separate workspace with desk
- Spacious closets
- Rainfall shower and spa tub in some rooms and suites
- Premium bath amenities
- Robe and slippers
- Hairdryer
- Iron and ironing board
- Magnified makeup mirror
- Cordless phone
- Alarm clock with MP3 player dock
- Electronic, laptop-size safety deposit box
- 24-hour in-suite dining with chef’s specialties
- Complimentary Wi-Fi Internet access
- Coffee and tea maker
- Floor-to-ceiling windows that open
- Blackout drapes
- Daily maid service
- Evening turndown service
- Private, furnished terrace or patio
- Rollaway beds and cribe available upon request
Ocean View
Relax in a 483 ft² room with ocean views from a walk-out on a furnished terrace or balcony. Maximum capacity: Up to 2 adults and 2 children.
- Air-conditioning with climate control
- King size bed or two double beds
- LCD satellite TV with international programming
- Bluetooth speaker
- Charging station
- Marbled bathroom
- Separate shower and Jetted bathtub
- Refreshment center stocked daily with water, beer, soft drinks and snacks
- Separate workspace with desk
- Spacious closets
- Rainfall shower and spa tub in some rooms and suites
- Premium bath amenities
- Robe and slippers
- Hairdryer
- Iron and ironing board
- Magnified makeup mirror
- Cordless phone
- Alarm clock with MP3 player dock
- Electronic, laptop-size safety deposit box
- 24-hour in-suite dining with chef’s specialties
- Complimentary Wi-Fi Internet access
- Coffee and tea maker
- Floor-to-ceiling windows that open
- Blackout drapes
- Daily maid service
- Evening turndown service
- Private, furnished terrace or patio
- Rollaway beds and cribe available upon request
Ocean Front
Relax in a 463 ft² room with ocean front from a walk-out on a furnished terrace or balcony. Maximum capacity: Up to 2 adults and 2 children.
- Air-conditioning with climate control
- King size bed or two double beds
- LCD satellite TV with international programming
- Bluetooth speaker
- Charging station
- Marbled bathroom
- Separate shower and Jetted bathtub
- Refreshment center stocked daily with water, beer, soft drinks and snacks
- Separate workspace with desk
- Spacious closets
- Rainfall shower and spa tub in some rooms and suites
- Premium bath amenities
- Robe and slippers
- Hairdryer
- Iron and ironing board
- Magnified makeup mirror
- Cordless phone
- Alarm clock with MP3 player dock
- Electronic, laptop-size safety deposit box
- 24-hour in-suite dining with chef’s specialties
- Complimentary Wi-Fi Internet access
- Coffee and tea maker
- Floor-to-ceiling windows that open
- Blackout drapes
- Daily maid service
- Evening turndown service
- Private, furnished terrace or patio
- Rollaway beds and cribe available upon request
Ocean Front Club
Relax in a 463 ft² room with ocean front from a walk-out on a furnished terrace or balcony. Enjoy an even higher standard of luxury with the exclusive services, amenities and facilities of the Hyatt Club Level, an upgraded experience offering additional luxuries.. Maximum capacity: Up to 2 adults and 2 children.
- Air-conditioning with climate control
- King size bed or two double beds
- LCD satellite TV with international programming
- Bluetooth speaker
- Charging station
- Private check-in and check-out in an exclusive area
- Personalized Beach Butler and Concierge services
- Best suite views in the exclusive Hyatt Club Level area
- Petits fours and bottle of sparkling wine
- VIP in-suite refreshment center with top-shelf liquors
- Exclusive Hyatt Club Level lounge
- Exclusive Hyatt Club Level pool
- Complimentary domestic and international calls
- Discount on express laundry service
- 10% discount on spa and salon services
- State-of-the-art espresso mach
- Marbled bathroom
- Separate shower and Jetted bathtub
- Refreshment center stocked daily with water, beer, soft drinks and snacks
- Separate workspace with desk
- Spacious closets
- Rainfall shower and spa tub in some rooms and suites
- Premium bath amenities
- Robe and slippers
- Hairdryer
- Iron and ironing board
- Magnified makeup mirror
- Cordless phone
- Alarm clock with MP3 player dock
- Electronic, laptop-size safety deposit box
- 24-hour in-suite dining with chef’s specialties
- Complimentary Wi-Fi Internet access
- Coffee and tea maker
- Floor-to-ceiling windows that open
- Blackout drapes
- Daily maid service
- Evening turndown service
- Private, furnished terrace or patio
- Rollaway beds and cribe available upon request
Swim up
A spacious 712 sq ft room with direct semi-private pool access and sea views. Maximum capacity: Up to 2 adults and 2 children.
- Air-conditioning with climate control
- King size bed or two double beds
- LCD satellite TV with international programming
- Bluetooth speaker
- Charging station
- Marbled bathroom
- Separate shower and Jetted bathtub
- Refreshment center stocked daily with water, beer, soft drinks and snacks
- Separate workspace with desk
- Spacious closets
- Rainfall shower and spa tub in some rooms and suites
- Premium bath amenities
- Robe and slippers
- Hairdryer
- Iron and ironing board
- Magnified makeup mirror
- Cordless phone
- Alarm clock with MP3 player dock
- Electronic, laptop-size safety deposit box
- 24-hour in-suite dining with chef’s specialties
- Complimentary Wi-Fi Internet access
- Coffee and tea maker
- Floor-to-ceiling windows that open
- Blackout drapes
- Daily maid service
- Evening turndown service
- Private, furnished terrace or patio
- Rollaway beds and cribe available upon request
Activities
Wide range of sports and activities
Hyatt Ziva Cancun features amazing recreational activities, including a lighted rooftop tennis court, basketball court, free bicycle rentals, a kid’s water play area and a wellness spa. Get energized in a state-of-the art fitness center with treadmills overlooking the sand and sea, training equipment, weights, and Pilates classes. Swim with dolphins through our Dolphin Encounter, or let the concierge arrange Cancun excursions like zip lining and sailing adventures:
- Kidz Club with water park and treehouse
- Teens Club, and beach club
- Game room with tween and teen activities
- Spa with ocean views andbeachfront services
- Stand Up Paddleboarding (SUP) and Paddle Yoga
- Delphinus Experience (surcharge)
- Fitness center with yoga classes
- Beauty salon
- Outdoor basketball
- Tennis court
- Water basketball
- Aerobics
- Beach volleyba
- Bicycle tours
- Snorkeling and other Non-motorized water sports
- Poolside entertainment
- Culinary classes and tastings
- Culturally inspired performance
Weddings
Hyatt Ziva Cancun Wedding Packages
During this special time in your lives, why not focus completely on each other? Playa makes it possible with pre-arranged wedding packages that include all the essential elements of a Hyatt resort wedding in paradise, and countless ways to make it your own. Just make a few decisions on colors, style, food, music, and more – or leave it all to us – either way, you’re sure to end up with a dream wedding day that’s utterly-stress-free and all about your love and the life you’re about to share. Hyatt wedding packages were created to exceed the expectations of your paradise wedding. Hyatt Ziva offer free wedding packages for just the two of you, for couples with 10 guests or with 20, each package is customizable down to your signature drink. Just the Two of You is the basic package, Intimate Elegance features everything as Just the Two of You, plus special set-up for your guests; and finally Lavish and Opulent is for up to 20 guests and features everything the other two packages do plus a fully private wedding reception and ceremony for 3 hours with a 3 course meal.
For Just the Two of You
Think of it as exclusivity everyone can enjoy when you choose this wedding package that includes all of your favorite wedding traditions. Whether you marry in a gazebo or on the beach you'll receive these sweet amenties for Just the Two of You.
*Complimentary
- Symbolic marriage ceremony and certificate, performed by a bilingual secular officiant
- Bridal floral bouquet
- Boutonnière for the Groom
- Sparkling wine toast after the ceremony
- Signature wedding cake
- Special decoration of the couple’s suite with flower petals
- Complimentary wine delivered to suite
- Late check-out for the couple up to 3pm, based on availability
- Onsite services of a professional wedding specialist
- Seven-day-a-week on-call assistance from Hyatt’s dedicated Wedding Call Center 800.466.1289
Complimentary wedding for two with a minimum 6-nights stay in a minimum qualifying category or higher. Add-ons and upgrades available.
Intimate Elegance
For a sincere exchange of vows surrounded by those in your lives that matter most, may we suggest this sophisticated wedding option that highlights the beginning of your life together. Say “I do” on flawless shoreline, or in a lush tropical garden while your closest friends and family look on.
Free for the wedding couple with up to 10 guests with a minimum of 15 room nights or Selling Price: $999 USD* and custom addon options available for personalization
- Symbolic marriage ceremony & certificate, performed by a bilingual secular officiant
- Beachfront couples massage
- Romantic beachfront dinner for the couple
- Bridal floral bouquet and Boutonnière for the Groom
- Suite decoration with flower petals, complimentary wine and late checkout up to 3pm
- Onsite services of a professional wedding specialist
- Complimentary online bridal registry and wedding website
- Sparkling wine toast, signature wedding cake
- Decorated beach location, oceanfront gazebo, or chapel
- Special aisle runner, ceremony table with white linen, and classic Tiffany or folding wedding chairs
- Sound system for the ceremony (Bring your favorite music on CD's, Ipod, or MP3)
Free for the wedding couple with up to 10 guests with a minimum of 15 room nights or purchase for only $999 and custom addon options available for further personilization. Private cocktail party additional guest $29 per person. Semi-private wedding reception (1.5 hours) additional guests $35 per person, maximum 20 people private wedding reception (3 hours) additonal guests $69 per person, maximum 20 people.
Lavish & Opulent
Celebrate your union in lavish style with this wedding option that leaves no detail to chance. You’ll feel whisked away into a fairy tale where you are the star, and where every dream comes true with décor, catering, open bar, flowers, an officiant, music, the cake, and more all included. Custom addon options available for personalization.
Selling Price: $3,499 USD* for the wedding couple plus up to 20 guests. Total cost per additional guests $75 per person.
- Symbolic marriage ceremony & certificate, performed by a bilingual secular officiant
- Beachfront couples massage
- Romantic beachfront dinner for the couple
- Bridal floral bouquet and Boutonnière for the Groom
- Suite decoration with flower petals, complimentary wine and late checkout up to 3pm
- Champagne and chocolate-dipped strawberries delivered to the newlyweds’ suite the night of the wedding
- Hairstyling and makeup for the bride
- Manicure and pedicure for the bride
- VIP wristband for the bride and groom
- 15% discount on spa services for bride & groom
- Onsite services of a professional wedding specialist
- Sparkling wine toast, signature wedding cake
- Decorated beach location, oceanfront gazebo, or chapel
- Special aisle runner, ceremony table with white linen, and classic Tiffany or folding wedding chairs
- Sound system for the ceremony
- Cocktail hour with appetizers served post-ceremony
- A fully private wedding reception after the ceremony for 3 hours with a 3-course meal
- Personalized menu card for the reception
- Natural floral centerpiece for the alter
- 10% discount on spa services for the wedding guests
- Complimentary online bridal registry and wedding website
- One complimentary night for the couple when celebrating their anniversary*
One complimentary room night with four nights booked. Total costs per additional guests over 20, $75 per person.
Royal Catholic
Celebrate your Catholic ceremony surrounded by paradise at “Our Lady of Guadalupe Chapel” with glass walls on the sands of the Caribbean Sea. Or in the beauty of “Our Lady of Carmen Chapel” on 5th Avenue of Playa del Carmen Downtown.
Prices vary by season, please contact our wedding call center to request a quote
- Professional services of an onsite wedding specialist
- Complimentary online bridal registry & wedding website
- Guaranteed complimentary couple’s suite upgrade to the next available suite category *
- Complimentary bathrobes & slippers in the couple’s suite
- In-suite tropical floral arrangement
- 25-minute massage for the couple (by appointment at the spareal)
- Regular manicure and pedicure for the bride (by appointment at spareal)
- Hairstyling and make-up for the bride (by appointment at spareal)
- Standard bride’s bouquet
- Standard boutonnière for the groom
- Special decoration of the couple’s suite with rose petals, aromatherapy and candles.
- “Our lady of guadalupe” catholic oceanfront chapel (surrounded by light and glass with marble floors) in cancun or “our lady of carmen” chapel in playa del carmen
- Standard natural floral arrangement for the altar at the ceremony
- Symbolic marriage ceremony performed by a bilingual secular officiant
- Catholic marriage certificate (issued in spanish)
- Witnesses (if required)
- Sound system for the ceremony (bring your favorite music on cd’s, ipod or mp3)
- Solo musician (your choice of harpist, violinist or guitarist, subject to availability) during the wedding ceremony
- Professional photographer during the wedding ceremony, including 24 color photos in a cd
- Champagne toast after the ceremony for up to 30 playa hotels & resorts guests
- Semi-private reception after the ceremony for 1 1/2 hours at selected restaurants, for up to 30 playa hotels & resorts guests (reservation required, ask your wedding specialist for options & details)
- White base plate
- Wedding cake for up to 30 playa hotels & resorts guests
- One bottle of sparkling wine and fruit basket delivered to the newlyweds suite the night of the wedding
- “Honeymoon” (full) breakfast in bed the morning after the ceremony
- 10% discount on spa services for the wedding guests (by appointment with your wedding specialist) (boutique purchases are not included)
- 15% discount on spa services for bride & groom with welcome champagne glass on wedding date (by appointment with your wedding specialist) (boutique purchases are not included)
- 20% discount in a relaxing beachfront massage for the couple
- Private romantic moonlight dinner on the beach for the couple
- Wedding gift frame 5 x 7” with picture of wedding couple
- One complimentary night for the couple when celebrating their 1st anniversary
- Complimentary wireless internet access in suites & resort public areas
- Guaranteed late check-out for the newlyweds up to 6 pm
Restrictions may apply.
The Luxury Wedding
The most comprehensive and lively package includes everything to ensure you have the most luxurious wedding. From a live Mexican trio to VIP status you'll be sure to impress all 40 guests in attendance with more than just your dress.
Prices vary by season, please contact our wedding call center to request a quote
- Professional services of an onsite wedding specialist
- Complimentary online bridal registry & wedding website
- Guaranteed complimentary couple’s suite upgrade to the next available suite category*
- Vip wristband for the bride & groom
- Complimentary bathrobes & slippers for the couple
- Tropical floral arrangement, one bottle of champagne and a fruit basket in the couple’s suite
- 50-minute in-suite couple massage (by appointment at the spareal)
- Rose petal turndown service and romantic scented bath for two in the couple’s in-suite double hot tub (subject to suite category and resort)
- Pressing of the bride’s wedding dress and groom’s suit
- Hairstyling and make-up for the bride (by appointment at spareal)
- Regular manicure and pedicure for the bride (by appointment at spareal)
- “Men’s saver” treatment & haircut for the groom (by appointment at spareal)
- Luxury bride’s bouquet
- Luxury boutonnière for the groom
- Special decoration of the couple’s suite with rose petals, aromatherapy and candles
- Decorated oceanfront wedding gazebo or beach location with a natural luxury floral centerpiece on the altar. Special aisle runner, table with white linen and classic tiffany or folding wedding chairs with white ribbons
- Marriage ceremony performed by a bilingual secular
- Officiant
- Symbolic wedding certificate
- Witnesses (if required)
- Sound system for the ceremony (bring your favorite cd’s, ipod or mp3)
- Solo musician (your choice of harpist, violinist, saxophonist or guitarist)
- 15% off in any fireworks package (ask your wedding specialist for options & details)
- Professional photographer during the ceremony including 24 color photos in a wedding album and cd
- Video services during the ceremony including a dvd
- Cocktail hour with appetizers served post ceremony (1 hour) for up to 40 playa hotels & resorts guests
- Private wedding reception (3 hours – 4-course menu) for up to 40 playa hotels & resorts guests, selected locations (reservation required, ask your wedding specialist for options & details)
- White base plate
- Live mexican trio (45 min. Set)
- Wedding cake up to 40 playa hotels & resorts guests
- Petit fours and champagne turndown service the evening of the wedding for the newlyweds
- “Honeymoon” (full) breakfast in bed the morning after the ceremony
- 10% discount on spa services for the wedding guests (available only if reserved with your wedding specialist)
- 15% discount on spa services for bride & groom with a welcome champagne glass (by appointment with your wedding specialist) (boutique purchases not included)
- 20% discount in a relaxing beachfront massage for the couple wedding menu card for the reception
- Private romantic moonlight dinner on the beach for the couple
- Wedding beach bag for the newlyweds
- Wedding gift frame 5 x 7” with picture of wedding couple
- One complimentary night for the couple when celebrating their 1st anniversary
- Guaranteed late check-out for the newlyweds until 6 pm
- Prices vary by resort, custom addon options available for further personalization
Restrictions may apply.
Group Incentives
Hyatt Ziva Cancun Wedding Group Benefits
Group Incentives – Applies only for Hyatt Ziva Resorts and Hyatt Zilara Rose Hall (Jamaica).
Complimentary Nights
Travel dates January 4 – April 15: One (1) complimentary room with 10 paid rooms per night (11th room free)
Travel dates April 16 – December 15 (complete travel by Dec. 20): One (1) complimentary room with 5 paid rooms per night (6th room free)
Note: We, Vacations For Less, Inc. is responsible for refunding group for complimentary nights once their wedding benefits are determined by hotel after receiving final rooming list.
Upgrades
One Complimentary Upgrade to the next highest room category (subject to availability at time of check-in, excluding the Specialty and Presidential Suites)
Additional Benefits
Welcome Drink. Welcome Amenity for one designated room.
Complimentary rooms are based on single or double occupancy and lowest category/rate booked by the group. A maximum of 3 complimentary rooms per group. Minimum 3 night stays required. Black Out Dates apply; Christmas and New Year’s Week (December 21 – January 3). Presidents Day Weekend (Thursday – Tuesday). Easter Week (one week +/- Easter Sunday). July 4th Week (weekend before through weekend after 7/4). Program subject to change without notice at any time. Terms and conditions apply.